Loyalty Link is here. API-first loyalty that runs on any POS — IntelliStore, or via a documented REST API, so you can run loyalty without changing your existing POS Read the notes →

Customer · powered by eLoyalty

Click and order. Click and collect. From your stores.

A complete online grocery package, fully integrated with IntelliStore. Sales sync. Stock matches. Loyalty schemes carry through. No duplicate data entry. No stock discrepancies.

  • Integrated with IntelliStore
  • Click & collect + home delivery
  • Picker and driver apps
09:42 ● ● ●

Loyalty Link

Hello, Sam

Your dividend balance

£24.80

Earned this quarter · spend at any till

Your offers

  • Fairtrade coffee

    Save £1 · this week

  • Sourdough loaf

    Member price · today

  • Oat milk own-brand

    2 for £2

Scan member code

Lane 4 · Receipt

Loyalty Link member · SAM-0427


Sourdough Loaf£2.95
Fairtrade Coffee£4.50
Oat Milk£1.25

Member dividend+£0.17
Total£8.70

Runs on your existing till

Live · today

  • New members +1,284
  • Active members 342k
  • Dividend redeemed £182k

How it fits together

One product range. One stock file. Many ways to buy.

Sales auto-sync to IntelliStore. Anything that can be configured for manual tills can be configured for the online store.

  • Back office

    Configure online from one place

    Same product file. New channel.

    Upload the entire range or a subset to be offered online. Set time-window availability per product. Brandbank integration keeps allergen labelling current.

    • Whole-range or curated online catalogues
    • Time-window product availability
    • Brandbank integration for allergens
  • Channels

    Click & collect + delivery

    Per store, configured your way.

    Select which stores offer click-and-collect and home delivery. Optimise slot timing per store. Even accept phone orders through the same system.

    • Click & collect, home delivery and phone orders
    • Optimise slots by store resources
    • Fine-tune delivery zones per store
  • Staff

    Picker and driver apps

    Android-first store workflow.

    Companion Android app for pickers (with paper fallback). Drivers view routes and get reminders about age-restricted products.

    • Picker app with substitute handling
    • Driver app with route view
    • Age-restriction reminders on delivery

Inside Online Grocery

Why running it on IntelliStore matters.

Standalone e-commerce solutions create duplicate data entry and stock discrepancies. Online Grocery is built into the till.

  • Sync

    Automatic stock sync

    Sales sync straight into IntelliStore. No double keying, no stock drift between online and in-store.

  • Loyalty

    Loyalty schemes carry

    Anything you run for manual tills — promotions, dividend, member offers — runs for the online store too.

  • Order auditing

    Substitutes without extra cost

    Availability of all products on an order is audited. If a product is missing, a substitute can be offered to the customer at no extra cost.

  • Phone orders

    Accept by phone too

    The same backend takes phone orders, so your customers can buy the way they prefer.

  • Brandbank

    Allergens kept current

    Integration with Brandbank keeps product information — including allergen labelling — automatically up to date.

  • Per-store config

    Different stores, different setup

    Configure channels, slots and ranges per store — match the size and resourcing of each branch.

Frequently asked

Online Grocery, answered.

The questions retailers raise before launching online.

Do we need IntelliStore to run Online Grocery?

Online Grocery is built to be fully integrated with IntelliStore. That integration is what eliminates duplicate data entry and stock discrepancies.

Can we take orders over the phone?

Yes. Phone orders go through the same backend as online orders, picked and delivered by the same workflow.

How are out-of-stock items handled?

Order availability is audited. Where a product is missing, a substitute can be offered to the customer without extra cost.

Ready when you are

Online orders that respect your in-store stock.

Bring the catalogue and store list you'd like to launch with. We'll map the smallest useful starting point.