Loyalty Link is here. API-first loyalty that runs on any POS — IntelliStore, or via a documented REST API, so you can run loyalty without changing your existing POS Read the notes →

Customer · powered by eLoyalty

Skip the queue. Scan and go.

Save your customers' most precious possession: their time. Scan & Go lets them add items to the basket with their phone and pay in the app — no checkout, no queue.

  • White-label customer app
  • Built-in anti-theft tools
  • Frees floor space from checkouts
09:42 ● ● ●

Loyalty Link

Hello, Sam

Your dividend balance

£24.80

Earned this quarter · spend at any till

Your offers

  • Fairtrade coffee

    Save £1 · this week

  • Sourdough loaf

    Member price · today

  • Oat milk own-brand

    2 for £2

Scan member code

Lane 4 · Receipt

Loyalty Link member · SAM-0427


Sourdough Loaf£2.95
Fairtrade Coffee£4.50
Oat Milk£1.25

Member dividend+£0.17
Total£8.70

Runs on your existing till

Live · today

  • New members +1,284
  • Active members 342k
  • Dividend redeemed £182k

Why Scan & Go

Wins for customers, staff and the store.

Once a customer goes self-scan, they rarely go back. Everyone in the store benefits.

  • Customers

    Save your customers time

    No queues. Just shopping.

    Every day more shoppers choose to make queuing a thing of the past. Scan & Go users shop on their schedule — and shorten queues for everyone else.

    • Add items to basket with the phone camera
    • Track spending live in the app
    • Pay in the app, walk straight out
  • Staff

    Free staff for service

    Less scanning. More helping.

    When customers scan their own baskets, staff get time back for the people who value human interaction — and for the rest of the store routine.

    • Less time spent at the checkout
    • More attention for service moments
    • Supports peak-time queue busting
  • Store

    Get the floor space back

    Move the till into pockets.

    A self-scan app effectively puts the till in your customer’s pocket, freeing floor space previously occupied by physical checkouts.

    • Reclaim floor space for ranging
    • Reduce queue length even at peak
    • Open more lanes without more lanes

Inside Scan & Go

A short customer journey, kept honest.

Four steps to checkout. Identity and anti-theft baked in.

  • Step 1

    Download the app

    White-label app tailored per retailer. Customers identify themselves with name and payment details.

  • Step 2

    Scan items

    Customers scan items into the basket as they shop. Spending tracked live.

  • Step 3

    Pay in the app

    No need to unpack the basket. Pay on the phone and walk out.

  • Anti-theft

    Random checks

    If a basket is selected for a random check, the app prompts the customer to go to a staff member for verification.

  • Anti-theft

    Exit pass QR

    Customers show a QR code on their way out. Staff can scan it to verify the app's basket matches the items picked.

  • Age check

    Staff or Yoti

    Age-restricted items go through staff or are verified with Yoti, a popular digital identification app.

Frequently asked

Scan & Go, answered.

The questions retailers raise before putting the till in the customer's pocket.

How do you stop people stealing?

Customers identify themselves in the app before scanning. Random checks and exit-pass QR codes let staff verify the app basket on suspicion.

What about age-restricted products?

Age-restricted items are verified by staff or via Yoti, a digital identification app — no item leaves the store unchecked.

Is the app branded as ours?

Yes. We supply a white-label app tailored per retailer — your brand, your store list, your colours.

Ready when you are

Put the till in your customer’s pocket. Book a 30-minute demo.

Bring the store format and customer journey you'd like to pilot. We'll map the smallest useful starting point.